About Ubisoft
Ubisoft is a leading video game company known for its diverse and innovative game titles. Founded in 1986 by the Guillemot brothers, Ubisoft has grown into a global powerhouse in the gaming industry. With headquarters in France, the company has studios and offices in over 30 countries, allowing for a multicultural and collaborative work environment. Ubisoft is renowned for its commitment to creating immersive and engaging gaming experiences across various genres, including action-adventure, role-playing, and first-person shooter games. Some of their most popular franchises include Assassin’s Creed, Far Cry, Watch Dogs, and Tom Clancy’s Rainbow Six. The company’s dedication to pushing the boundaries of technology and storytelling has earned them a loyal fan base and numerous industry awards. Ubisoft continues to evolve and adapt to the ever-changing gaming landscape, consistently delivering high-quality games that captivate players worldwide.
Notable Outage Incidents with Ubisoft
One of the most notable outages in Ubisoft’s history occurred on November 9, 2016, when the company experienced a major server outage that affected several of its popular games, including Assassin’s Creed, Rainbow Six Siege, and The Division. This outage lasted for several hours and left millions of players unable to access their favorite games.
The outage was caused by a distributed denial-of-service (DDoS) attack, which overwhelmed Ubisoft’s servers with a massive influx of traffic, rendering them unable to handle the load. This attack was orchestrated by a group of hackers who targeted Ubisoft’s online infrastructure, aiming to disrupt the gaming experience for players and gain attention.
The consequences of this outage were significant for Ubisoft. Not only did it result in a loss of revenue due to players being unable to access in-game purchases and subscriptions, but it also tarnished the company’s reputation. Many players expressed frustration and disappointment on social media platforms, criticizing Ubisoft for its lack of preparedness and security measures.
In response to the outage, Ubisoft issued a public statement acknowledging the issue and assuring players that they were working diligently to resolve it. The company also implemented additional security measures to prevent future attacks and improve the overall stability of their servers.
Another notable outage occurred on March 1, 2018, when Ubisoft experienced a widespread server outage that affected multiple games, including Far Cry 5 and Ghost Recon Wildlands. This outage lasted for several hours and left players unable to access online features, such as multiplayer modes and in-game events.
The cause of this outage was attributed to a technical glitch in Ubisoft’s server infrastructure. The company later revealed that a routine maintenance operation had inadvertently caused the servers to crash, resulting in the disruption of gameplay for millions of players.
Ubisoft promptly addressed the issue by issuing an apology to its player base and providing regular updates on the progress of resolving the outage. The company also extended in-game events and offered compensation to affected players as a gesture of goodwill.
These outages serve as reminders of the challenges faced by online gaming companies in maintaining a stable and secure infrastructure. Ubisoft, like many other game developers, continues to invest in improving its server capabilities and implementing robust security measures to prevent future outages and ensure a seamless gaming experience for its players.
